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can't sync settings between two computers

Community Beginner ,
Jun 22, 2020

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I have a laptop and a pc I have all of my presets on the pc I tried syncing but the problem is that it keeps syincing only from the laptop not from the pc. 

 

I tried signing in and out... I did that upload and download thing it just seems to keep the same synced settings even after I cleared it MANY TIMES

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can't sync settings between two computers

Community Beginner ,
Jun 22, 2020

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I have a laptop and a pc I have all of my presets on the pc I tried syncing but the problem is that it keeps syincing only from the laptop not from the pc. 

 

I tried signing in and out... I did that upload and download thing it just seems to keep the same synced settings even after I cleared it MANY TIMES

Topics

Crash, Error or problem

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56

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Adobe Employee ,
Jun 23, 2020

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Hi Mounir,

 

Sorry to hear about this. Please check that the Sync Settings on the PC is set to Upload Settings (File > Sync Settings > Manage Sync Settings and set When syncing to Always Upload Settings) and then try to sync and check if it's working properly.

 

Thanks,

Sumeet

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Community Beginner ,
Jun 23, 2020

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I’ve already did that.. it just seems like it’s doing the sync from on device the laptop to pc but not the other way around.

Get Outlook for iOS

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Mounir LATEST
Community Beginner ,
Jun 30, 2020

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I’ve already did that.. it just seems like it’s doing the sync from on device the laptop to pc but not the other way around.

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