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That may be a Microsoft problemGo to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloadshttps://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html
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