I have a Windows 10 laptop. I was running the newest version of Premiere Pro this fall. I believe it was 13.
The laptop was reformatted. When we went to re install Adobe Premiere Pro, the newest version was released (14). Now I cannot install any version of Adobe Premiere Pro. I get a "Not Compatible" error message (I attached a screenshot below). I actually get this message for almost all of the Adobe Creative Suite apps. I have the adobe creative cloud program installed on the computer.
Please help as I cannot install any version of Adobe Premiere Pro.
Thanks for getting back. I will have to look into it and let you know. It is a laptop being used by one of my students. Who ran into the issue after the machine had to reformat. I will look into the driver issue. Are there any known issues for getting the "Not compatible" message? As it was working fine for a couple months. Also, is there a way to install an older version? The older version was working fine for the student.