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Captions aren't visible in the program monitor? (Premiere Pro 14.9 and earlier)

Community Beginner ,
Jul 22, 2017 Jul 22, 2017

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Hi all,

 

So, I built all my captions using the new captioning tool. Everything looked fine. I closed the file and left it for another day, I came bak today and my captions are still in the timeline, but I can't see them in the program monitor anymore. It shows up on my "source" monitor but not "program". Any idea what I'm doing wrong?  Thanks!

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Editing , Effects and Titles

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Participant , Sep 03, 2018 Sep 03, 2018

Hi.  It once happened to me that some captions had disappeared while others were still visible. The reason was merely that we had inadvertently changed the motion attributes (position) in the effects tab of the source panel, so the missing subtitles were now below the image's bottom line. Have you tried simply resetting the captions' position?

Captura de pantalla 2018-09-03 a la(s) 12.32.48.png

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New Here ,
Jul 22, 2017 Jul 22, 2017

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Hi,

It could be that your captions are not "enabled" in the Program Monitor. If you click on the wrench icon under the Program Monitor, you can go to "Closed Captions Display" and then click Enable. [screenshot attached.]

If that doesn't do it, what kind of captions did you create? If they are "closed-captions" either 608 or 708, then you may have to go to "Settings..." under the Enable option, and change the setting to match. [screenshot attached.]

I hope that helps, and good luck!

Premiere-caption fix1.png

Premiere-caption fix2.png

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Community Beginner ,
Aug 04, 2017 Aug 04, 2017

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Sorry for the late response... I've been trying all sorts of stuff, and nothing is working. I created open captions, I've made sure everything is enabled, I've reset work spaces, I've messed with all the options of the captions settings... It's weird. They show up in my source monitor, but not in my program monitor.  Ughh... frustration!

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Participant ,
Sep 03, 2018 Sep 03, 2018

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Hi.  It once happened to me that some captions had disappeared while others were still visible. The reason was merely that we had inadvertently changed the motion attributes (position) in the effects tab of the source panel, so the missing subtitles were now below the image's bottom line. Have you tried simply resetting the captions' position?

Captura de pantalla 2018-09-03 a la(s) 12.32.48.png

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Community Beginner ,
Dec 23, 2018 Dec 23, 2018

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Adam you nailed it and yes I just had to enable it in the closed caption display settings. These settings can be found when pressing the wrench button under program monitor. I have spinning in circles all day, thanks mate.

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Community Expert ,
Jul 22, 2017 Jul 22, 2017

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MIght be a workspace issue.

Set it to a Premiere default workspace then,

Reset workspace to Saved Layout.

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New Here ,
Jan 11, 2021 Jan 11, 2021

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I stumbled upon this problem and I thankfully got my problem right

Troublesoot.pngyou have 3 options within the red circle. the BG color, Text color and edge color. what I did was made the edge opacity zero (eye dropper) and the caption was now visible. in my case even if the edge color was on 1% it would not show the textTroublesoot 2.png(compare to 1st picture where the edge color is zero)

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New Here ,
Jan 21, 2021 Jan 21, 2021

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What if I need to have an edge on my text? I'm currently having this same issue where my text will not show up if I've added an edge... but I need the edge... Can't find a solution to this anywhere. Help !!

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Community Expert ,
Jan 22, 2021 Jan 22, 2021

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Joshua, Sorry that I did not see your response the other day. Thanks for sharing your observation. I had never noticed that you can set the opacity of the edge/stroke.

 

But the essential effect of setting the edge opacity to zero is to turn off the edge: Even at 1% opacity, the edge (pixel width) is still set. As soon as you set it to zero, the edge also changes to zero.

 

I have been unable to see this problem, but I noted that you were using Airfly font. I tried it, and sure enough, setting even an edge of 1 (with any level of edge opacity) results in the open caption text not showing. If there is a background, it still shows.

 

Regular (graphics) text does not show this problem. Adding an edge to Airfly text there does not result in it not showing.

 

Stan

 

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Community Expert ,
Jan 22, 2021 Jan 22, 2021

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defaultpta...,

 

I know of no workaround for the caption edge problem.

 

See my post regarding the public Beta. 

https://community.adobe.com/t5/premiere-pro/problem/m-p/11767142#M324589

 

Stan

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Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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Hoping this is still an active thread. 

I know how to add captions and already made captions for this project. It's an older project from last year and I had to go in and update some credits in the project. I'm trying to re-export but I'm seeing both my open and closed captions on the screen. 

There is no option for me to turn off Closed Captions display using the wrench tool in the program monitor, and there is no button for captions in the button editor. Very confused, because I've done this before and been able to toggle it on and off.

See attached pics.

Screen Shot 2022-04-14 at 1.05.10 PM.pngScreen Shot 2022-04-14 at 1.09.15 PM.png

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

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LATEST

See this post:

https://community.adobe.com/t5/premiere-pro-discussions/problem-with-duplicate-captions-after-upgrad...

 

I could not replicate the problem, but have not seen reports about it for a while. So I wonder if it has been fixed.

 

What version are you running? I would not update just to address this since this is a finished project. Export were NOT affected for the users who reported.

 

Let us know what you find?

 

Stan

 

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