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I've tried this with and without the camera connected, everytime time I select the "Capture Settings" - the entire program crashes. I'm using a thunderbolt miniDV firewire cable into the Mac. I've been able to pull up the device in the past on Final Cut and still on IMovie. I'm using a DVX100A as a deck and need to capture mulitiple DV tapes, but I can't even get to the settings without a crash.
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Premiere Pro should not crash. Having said that several people have stated the latest version of OS X does not support the IEEE Firewire OHCI port. An older version of OS X should work.
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Thanks, I've just shared my screen with an Abode tech and indeed, the program crashed. I do not have the latest OS for that very reason. I've exprienced this is in the past with other programs so I'm slow to update for these reasons. I just uninstalled Premiere, relocated all my documents to be accessible only their the desktop (not the cloud), then REINSTALLED...and yet, it still displays this error and crashes. My computer has also sent dozens of these reports to your technical support team with email attached, no reply. As mentioned above, I get that notification without using FIREWIRE.
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what OS are you running? I recently captured via firewire from a sony minidv handycam to a 2012 macbookpro that's using high sierra without issues.
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OS High Seirra. I just spoke with another support tech who said to reinstall an older version of Premiere Instead of 14.5. Does anyone have any experience with that? Again, this is happen when I select the "Capture Settings" tab. The entire program crashes. You've given me a little hope.
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hope is good. I'm not sure which version of premiere I was using but I'd guess 2019 (which I'm pretty sure is still available for download in the creative cloud app). I'm pretty sure I chose that version since I'd read about issues with firewire, etc and figured it was probably smarter to start with 2019. I still have fcp7 installed on the macbookpro and it runs, but could not get it to capture via firewire... Let us know if this doesn't work and we can see what else we can come up with.
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Solved. Reinstalled 2019 Premiere Pro. Capturing of Camera Directly.
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glad you worked things out and thanks for closing the thread. Not enough people do that.