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CC 2020 crash on MacBook Pro 16, CC 2019 running smoothly

New Here ,
Sep 21, 2020

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Any of version Premiere Pro CC 2020 doesn't work on macOS for me. New MacBook Pro 16", 8core i9, 16 GB RAM, 8 GB on GPU and it stuck after 2 minutes, overheating, shutting down, work on it is absolutely impossible. It's not slow, it doesn't work. Editing 4k 60fps from iPhone 11 Pro.

 

After I install and now using last version of CC 2019, everything running smoothly as hell, without fans, without high temperature, without any lag.

 

How is this even posible Adobe?

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Crash, Editing, Freeze or hang, Hardware or GPU, Performance

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CC 2020 crash on MacBook Pro 16, CC 2019 running smoothly

New Here ,
Sep 21, 2020

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Any of version Premiere Pro CC 2020 doesn't work on macOS for me. New MacBook Pro 16", 8core i9, 16 GB RAM, 8 GB on GPU and it stuck after 2 minutes, overheating, shutting down, work on it is absolutely impossible. It's not slow, it doesn't work. Editing 4k 60fps from iPhone 11 Pro.

 

After I install and now using last version of CC 2019, everything running smoothly as hell, without fans, without high temperature, without any lag.

 

How is this even posible Adobe?

TOPICS
Crash, Editing, Freeze or hang, Hardware or GPU, Performance

Views

55

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 21, 2020 0
Adobe Employee ,
Sep 25, 2020

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Hi iamcubscz,

 

Sorry about the poor experience. Please check if any crash log is saved on the system. If so, send us a download link for the logs. It will help us to diagnose the issue properly.

 

Thanks,

Sumeet

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Sep 25, 2020 0