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CC 2020 does not import Canon mxf file names

Community Beginner ,
Nov 20, 2019 Nov 20, 2019

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Using footage shot on Canon XC15, Premiere Pro CC 2020 v14.0.0 (build 572) imports all clips as "CLIPS001". Maddening!

Yes, the entirety of the CONTENTS folder is preserved on the external drive. 

 

My workaround is to begin the project in CC 2019, & import all the footage, save and close. All file names are imported with camera-created file names, as expected. Then open the project in CC 2020 and edit.

 

 

macOS Mojave v10.14.2
iMac Pro (2017)
Processor 3GHZ Intel Xenon W
Memory 128 GB
Radeon Pro Vega 64

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correct answers 1 Correct answer

Adobe Employee , May 05, 2020 May 05, 2020

This was marked as fixed in Premiere Pro 14.1. Can the users in this thread confirm?

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Community Beginner ,
Dec 01, 2019 Dec 01, 2019

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Hate to add a 'me too' post, but here I am. Just imported 2 days worth of shoot files into Premiere 2020, and they are all called CLIPS001.

 

Windows 10

i7-8700

Mem 64Gb

Dual RTX 2070

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New Here ,
Dec 03, 2019 Dec 03, 2019

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Gotta do the "Me too" thing. Are yours on a network drive?

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Community Beginner ,
Dec 03, 2019 Dec 03, 2019

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It happens for me when they are on a local drive as well.

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Adobe Employee ,
Dec 04, 2019 Dec 04, 2019

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Brian,

Can you please upvote this issue here? https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/39011485-imported-clips-fro...

 

It would be appreciated!

Thanks,
Kevin

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Adobe Employee ,
Dec 04, 2019 Dec 04, 2019

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Hey Punky,

Sorry about that. Kindly upvote this issue here: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/39011485-imported-clips-fro...

 

It would be really appreciated.

 

Thanks,
Kevin

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Explorer ,
Dec 03, 2019 Dec 03, 2019

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Same. Using MXF files from Canon C300 Mark II and it happens any way I can think of to import the files.

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Adobe Employee ,
Dec 04, 2019 Dec 04, 2019

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NM,

Please upvote this issue here: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/39011485-imported-clips-fro...

 

Hopefully, we can get this solved ASAP. I really apologize for this terrible bug.

 

Thanks,
Kevin

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Explorer ,
Dec 04, 2019 Dec 04, 2019

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Same issue! Local, network drive and importing every way possible. This build is not ready!

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Adobe Employee ,
Dec 04, 2019 Dec 04, 2019

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Explorer ,
Jan 19, 2020 Jan 19, 2020

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upvoted and upvoted some more. New update out and still no fix. What gives?

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Adobe Employee ,
Dec 04, 2019 Dec 04, 2019

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JP,

Super sorry for this frustrating bug: Please upvote this issue here: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/39011485-imported-clips-fro...

Hope we can get this fixed for you shortly.

 

Thank You,
Kevin

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Contributor ,
Feb 09, 2020 Feb 09, 2020

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same problem - no solution after 2 month???

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Adobe Employee ,
May 05, 2020 May 05, 2020

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This was marked as fixed in Premiere Pro 14.1. Can the users in this thread confirm?

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Explorer ,
May 05, 2020 May 05, 2020

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Not fixed.

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Community Expert ,
May 05, 2020 May 05, 2020

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I can confirm: its fixed.

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Explorer ,
May 05, 2020 May 05, 2020

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If you change the meta data in the camera to list the clip names with different characters other than the default, it still does it. This is a problem when we change the meta data depending on client or project before shooting.

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Adobe Employee ,
May 05, 2020 May 05, 2020

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I sent you a PM. If this still occurring we'll want to look at an example of the metadata change you're making. 

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Explorer ,
May 05, 2020 May 05, 2020

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Screen Shot 2020-05-05 at 5.03.50 PM.png

Screen Shot 2020-05-05 at 5.04.45 PM.png

  So you can see, we changed the metadata in the camera to the Client name Lucas before shooting. This causes the glitch.

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Community Expert ,
May 05, 2020 May 05, 2020

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What if you changed the name CLIPS001 to CLIPS002 before import?

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Explorer ,
May 05, 2020 May 05, 2020

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That use to be a workaround but it's not fix. Causes issues with relinking other projects.

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Adobe Employee ,
May 05, 2020 May 05, 2020

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Thanks for uploading. I'll have someone take a look at this.

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Explorer ,
Jul 23, 2022 Jul 23, 2022

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We are in july 2022 and still not fixed??

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New Here ,
Jul 25, 2022 Jul 25, 2022

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Not sure why it's not working for you, but I just confirmed it works for me. I'm in MacOS Big Sur 11.6.7 and Premiere version 22.5.0

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New Here ,
Jul 27, 2022 Jul 27, 2022

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Premiere 22.5 and still happening in Monterey or Big Sur.

Screen Shot 2022-07-27 at 11.12.54.png

 

But its not in every card. Some cards still has some clips renamed, others not. Very weird. Maybe some camera setting?

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