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CC loses links to render files?

Contributor ,
Jun 28, 2013

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Render an area, save the project, close the program and load the project, and the previously rendered area comes up red again.  Alternately, close the project and reload it, and you may or may not be asked to relink.

Anyone else seeing this?  The render files are still there; but the links are apparently lost -- and irrevocably, once you close program.

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CC loses links to render files?

Contributor ,
Jun 28, 2013

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Render an area, save the project, close the program and load the project, and the previously rendered area comes up red again.  Alternately, close the project and reload it, and you may or may not be asked to relink.

Anyone else seeing this?  The render files are still there; but the links are apparently lost -- and irrevocably, once you close program.

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Jun 28, 2013 0
158 Replies 158
LEGEND ,
Jun 28, 2013

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Jun 28, 2013 0
Contributor ,
Jun 29, 2013

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The "solution" noted in the thread -- create an empty sequence, save the project from that sequence -- doesn't work.  I wasn't aware that lost render links was a common issue in CS6, but it's astonishing to learn that the bug not only survived CS6 updates, but is present in CC.

How does Adobe propose that anyone work with a NLE which can't sustain links to rendered files?

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Jun 29, 2013 8
LEGEND ,
Jun 29, 2013

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I don't know if I'd call it 'common'.  Maybe because most people just don't render very much anymore.  But I've had to render a sequence with some complex projects and have never lost any links.  It's an intermittent issue that only affects some, and right now I'm not aware of any definitive cause, why it happens for some people and not others.

By the way, did you read all the way through?  Preston claims his solution may not work the first time you try it, but should on subsequent attempts.

And do let Adobe know about the issue:

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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Jun 29, 2013 0
Contributor ,
Jun 29, 2013

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Repeated tries don't work.  In practice, this bug means it's impossible to screen a full-resolution version of the timeline for clients and/or collaborators, if is contains processor-intensive unacclerated fx or plugins -- at least,  not without exporting the material.

Not good.

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Jun 29, 2013 1
Contributor ,
Aug 13, 2014

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"I don't know if I'd call it 'common'. "

I would.

If it's an issue with 3rd party plug-ins, as suggested, Adobe and Red Giant (which I assume is one of the most widely used plug-in manufacturers) should probably get their **** sorted out.  It's getting pretty frustrating.

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Aug 13, 2014 1
Community Beginner ,
Apr 27, 2015

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I've had this problem for a while. I have NO Warp Stabilizer Files in ANY projects. I've saved empty sequences, new sequences, old sequences. All a failure. Today the program UNLINKED THE WHOLE TIMELINE while I was working on the same time-line!!!!!!! What am I supposed to do! I mean, geez, we're working people, I don't have time to RE-RENDER everything all the time, I have deadlines to respect!!! I'm running OS 10.10.3 with Premier Pro 2014 CC on a Cloud contract, so super up-dated. Hello? Hello? Does anyone at Adobe know how to solve this?

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Apr 27, 2015 1
Explorer ,
Aug 05, 2013

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I'm seeing this issue. I'm a new CC subscriber (not a new editor), no experience with previous Premiere versions. This is happening in every single project I've created since downloading the software a couple of weeks ago, leaving me to wonder if this is the way the product is designed to work. Not only are the render files gone when I save, close and reopen, but just switching to another program on my computer temporarily (multitasking) is enough to cause the renders to go away. Coming from FCP, this seems really abnormal.

Specs: mac OS 10.7.5, - 3.4 GHz Intel Core - 12 GB ram - AMD Radeon HD 6970M graphics card -

The media (XDCAM primarily, but other codecs too) is stored on a NAS, and I'm putting my preview and project files there in the same folder. When I reopen the project, there's never been a dialogue asking me to relink files, there are just red and yellow bars on the sequence. I tried the empty sequence workaround described in Jim Simon's response and that didn't work for me. It literally just happened again while I was typing this and rendering. When I went back to the sequence most of it was rendered but two clips weren't. Another time I rendered, and immediately after the render window went away, the bars started changing from green to red or yellow.

Is there anything else I should know or try? i will use the link above to report it.

PS hi everyone. I have a feeling I'll be around a lot.

PPS I just got the "serious error" message while testing these workarounds.

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Aug 05, 2013 1
New Here ,
Aug 19, 2013

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HI Jill,

I was wondering if you had any progess with the issue of render files disappearing as soon as you render them/task switch etc. It was pretty painful rendering a whole time line for a clip that was needed for broadcast thinking we were killing it timewise then seeing all our render files disappear before our eyes.

- I was also working off a NAS setup at the time (NAS was a Sonnet RAID connected to a mac mini connected via AFP)

- I had a custom sequence with Prores Renders (as our output was prores 1080i60 for ingest into EVS servers for playout)... I am trying to establish if it is a codec specific thing? Or if it is just something to do with working on a NAS.

- It happened sporadically on differen machines with different projects open

- It also happened when preview files and media caches were set to the local drive, and only the original media was being referenced from the NAS.

- What were your preview files set to?

Has anyone else had this issue? To have your renders disappear on exit and re-entry into the program is bad enough, but to have them sporadically disappear as soon as you have rendered your sequence is just heartbreaking! Especially after the render of a 52 minute show that you need to export that day

Sorry for asking more questions than providing answers.. but I want to try and get some more info around this issue..

Thanks

Chris

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Aug 19, 2013 0
Explorer ,
Aug 19, 2013

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Chris,

I responded on this thread, as requested upthread: http://forums.adobe.com/message/5501463#5501463#5501463

I too was wondering if the NAS was a potential problem. My preview files were set to be saved on the NAS with the media. I tried having media cache saved locally, and also with original files, and that didn't seem to affect anything.

I haven't had time to troubleshoot fully, but I believe that unchecking a media preference, "write XMP ID to files on import" resolved it for me. If it turns out that doesn't fully solve the problem, I'll report back here. Good luck.

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Aug 19, 2013 0
Community Beginner ,
Aug 07, 2013

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Same Problem here... Premiere CC Renderfiles are "lost" after closing/reloading a Project.
Never happened with Premiere CS6!

Any solutions meanwhile? Strange bug

cheers!
Dennis

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Aug 07, 2013 0
Community Beginner ,
Aug 07, 2013

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**** UPDATE ****

we found out, that only clips with "warp stabilizer filter" lost their link to the renderfiles after restarting premiere.
our sequence contain different types of mediafootage (Canon H264, RED-RAW, DPX)
all canon files (60% of the timeline) with warp stabilizer lose their renderfiles.

seems to be a bug?

regards
dennis

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Aug 07, 2013 4
Explorer ,
Aug 08, 2013

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This happened for me on a new project. Rendered to view, output, sent to client. Got feedback the next day, opened project, all clips that had color adjustment effects were unrendered. Two transitions had Impact plugin effects. Since I was only changing a small portion of the video, I just made my edits and only re-rendered the new edits. However if I was showing to a client who was present I would need to re-render the whole sequence. This is just strange.

Mac OS 10.7.5, Premiere 7.0.1, network storage, "save media cache files next to originals" is checked, what else?

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Aug 08, 2013 0
LEGEND ,
Aug 08, 2013

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what else?

We don't know yet.  There is no well defined cause for the problem.  It just happens for some users.

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Aug 08, 2013 0
Adobe Employee ,
Aug 10, 2013

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Some third-party effects and transitions are known to cause Premiere to re-render each time a project is loaded. I'm not directly involved with the investigation of this issue, so I don't know a) which effects & transitions have manifested this problem, or b) whether we've determined if the fix needs to come on our side (in the API that allows third parties to interface with Premiere) or in the code for the 3rd party effects/transitions.

We'd be interested to know whether the problem persist if you've removed the 3rd party effects/transitions. If so, please report  which ones seem to be involved in this other thread about the problem: http://forums.adobe.com/message/5501463#5501463

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Aug 10, 2013 2
LEGEND ,
Aug 10, 2013

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Ah, that's some progress at least.

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Aug 10, 2013 0
Explorer ,
Nov 05, 2013

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This is unfortunate if this is the case, since the only reason you would need to render in Premiere is due to third party plug-ins.  And the reason we're using thrid party plug ins is mainly because Adobe doesn't provide these effects in the software.  So we're stuck re-rendering all the time?

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Nov 05, 2013 0
LEGEND ,
Nov 05, 2013

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Have you tried Mark's test of removing the third-party effect to see if the render holds?

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Nov 05, 2013 0
Explorer ,
Nov 05, 2013

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Thats my point.  If I remove third party plug ins I have no reason to render, but I also don't have the video that I want either.  For the record I'm using Magic Bullet Colorista II with the Adobe unsharpen filter on ProRes 422 footage.  On the other hand, I would love to use SpeedGrade CC on this job but its a quick turn and no time to explore new warez.

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Nov 05, 2013 0
LEGEND ,
Nov 05, 2013

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If I remove third party plug ins I have no reason to render

The point here is only a test, to see which third-party effects are involved.  It's not a solution to the problem, it's just a way to get more information about the problem.

By the way, I know that Colorista isn't one of those that trigger this phenomenon.  If you're losing renders, it's for some other reason.

And definitely give SG a look for future projects.  The color work plays real time in PP, no render needed.

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Nov 05, 2013 0
Explorer ,
Nov 05, 2013

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Also something to note, maybe its been addressed on another thread, I noticed no difference in time between exporting a sequence with Match Sequence Settings + Use Previews and when NOT using Previews when pushing export renders to AME.  It would stand to reason that apparently the render files arent seen anywhere outside of Premiere.  Just now I exported a 3 minute sequence with Match Sequence Settings + Use Previews WITHIN Premiere and it finished in under a minute - way faster than queueing in AME.

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Nov 05, 2013 0
Participant ,
Nov 06, 2013

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Getting the same thing when I use warp stabiliser on HD timeline (although may be other effects too) - I don't have third party plugins that I am aware of. Using PPro CC ver 7.0 - high spec Mac running Lion. Takes about 30 minutes to re-render each time so a significant time-waster. 

John

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Nov 06, 2013 0
Community Beginner ,
Nov 06, 2013

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Yep, definitely losing render files with the latest version 7.1 with no plugins. Saving to an empty sequence has been the workaround that I've been using for a while that works.

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Nov 06, 2013 0
Community Beginner ,
May 07, 2014

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I am also having this issue. Specifically with footage that I have replaced with after effects compositions in which I have applied the warp stabilizer effect in after effects.

17" MacBook Pro late 2011

2.3 ghz i7

8gb RAM

Mac OSX 10.9.2

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May 07, 2014 1
New Here ,
May 08, 2014

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any news guys?

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May 08, 2014 0
New Here ,
Aug 23, 2014

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So, here is what I have found:

All warp stabilization done within Premiere CC itself loses it's render upon restart.   I also tried exporting to After Effects to use Warp Stabilizer there, but when I restart Premiere I get the same result by doing that.  I don't remember that happening with older versions of Premiere, so I don't get why this is happening now.  Also, I have a sequence that I made heavy use of Red Giant Denoiser II. (I'm using the trial version right now to see if I should purchase it.  I don't know if the paid version would be any different.)  Again, upon restarting Premiere every single clip with the Denoiser effect has to be rerendered, and Denoiser takes a LONG TIME to render anyway, so this is more than a little annoying.  My guess is that, since this problem exists WITHIN premiere's own warp stabilizer effect, that the problem on on your side and not to be blamed on the third party publishers.

I really need to be able to rely on your software.  Please fix now!

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Aug 23, 2014 0
Community Beginner ,
Sep 02, 2014

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I've seen lost render files - specifically rendered warp stabilizer files - on 2 different systems that I edit on.  In fact, if I duplicate a sequence that has rendered warp stabilizer files, those files IMMEDIATELY become unrendered in the new sequence.  This has cost me a great deal of time re-rendering, and I've got some very frustrated clients.

I'd greatly appreciate some help.

Thanks.

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Sep 02, 2014 1
New Here ,
Sep 23, 2014

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Hi there,

Problem solved for me by moving the render files folder to the internal hard disk drive. (New MacPro with SSD).

Everything stays connected now !

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Sep 23, 2014 0
New Here ,
Jan 02, 2015

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Did you move already rendered sequence? I just started new preview folders on the internal HD and no difference.

I am running the latest latest version. This is CRAZY

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Jan 02, 2015 0
Participant ,
Dec 19, 2013

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Same issue here, no common denominator.  Running the December update.

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Dec 19, 2013 0
New Here ,
Oct 20, 2019

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I finally found the solution 

right click on clip which you rendered but shows red bar 

check option scale to frame size and click it

That's all

 

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Oct 20, 2019 0
New Here ,
Oct 05, 2020

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THANK YOU! THANK YOU!

 

This has been a large issue for me and was driving me crazy. This resolved the issue immediately. It is obviously a bug with Adobe, but I would never have thought to try this.

 

Thank you!

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Oct 05, 2020 0
New Here ,
Apr 30, 2014

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I was having the same problem, and at least for the project I'm working on the problem was related to the lack of metadata in my camera files.  Essentially Premiere cannot get handles on the native media when it reopens and therefore cannot display the associated preview files.  Once I transcoded to anything else (DPX, AVI, etc,) all preview renders are retained.  I hope this helps.

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Apr 30, 2014 0