Certain imported videos freeze on one frame

New Here ,
Nov 29, 2020

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I've only been importing mp4s and some of them will play audio in premiere but freeze on one frame. If I scrub through the video looks normal but once I hit play it doesn't play properly. Everything else works perfectly fine, its just these seemingly random videos.

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Error or problem, Import

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1 Correct Answer

Adobe Community Professional , Nov 29, 2020
Ann Bens Adobe Community Professional , Nov 29, 2020
If the footage is variable framerate convert to constant framerate with Handbrake before bringing into Premiere.

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Looliuus AUTHOR
New Here ,
Nov 29, 2020

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Forgot to say I'm using adobe premiere pro 2020 14.0 on my dell latitude running on windows 10. Thanks in advance for any suggestions.

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Adobe Community Professional ,
Nov 29, 2020

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If the footage is variable framerate convert to constant framerate with Handbrake before bringing into Premiere.

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Looliuus AUTHOR LATEST
New Here ,
Nov 29, 2020

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This fixed my problem. Thanks!

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