• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Clip freezes in timeline

New Here ,
Jan 12, 2021 Jan 12, 2021

Copy link to clipboard

Copied

I really need your help.  I have been working on a few projects and I have run into a problem twice now that I can't figure out.  I have searched  online and called adobe customer service and nothing helps.  It is very frustrating.  I made a video project and everything was working just great and then all of the sudden one of the clips in the timeline froze.  I tried to delete it and reimport it and it still wouldn't work.  It plays the first 2 seconds and then freezes on that frame but the timeline continues to play and at the end of the clip the next clip starts back up successfully.  I went to my hard drive and checked the video there and it looks like nothing is wrong as well as the other videos filmed at the same time work perfect.  I opened up a  new project thinking that might help but it seems that now when it is imported into premiere it won't work but it did work for the first 2 weeks I was working on this project.  This particular video is from my Lumix S5  and shoot at 4K 30 frames per second ( I don't know if that makes a difference) but it happened on another project that was just from my iphone.  I don't know why it keeps working at first and then just stops.  I would really appreciate your help with this because I am at a loss.

TOPICS
Editing , Error or problem , Export , Freeze or hang , Performance

Views

127

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 12, 2021 Jan 12, 2021

Copy link to clipboard

Copied

LATEST

Try doing a smart render.  Change the preview format in your sequence settings to a high quality all I-frame format like prores422 hq and render the entire timeline.  does it play now?

And as per your problem with another sequence, Iphones shoot with a variable frame rate which sucks...  


use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines