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Clips recorded in Xbox Game Bar have a malfunctioning border when viewed in Premiere

New Here ,
Sep 18, 2020

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As part of a class, I was able to download Adobe Creative Cloud for free. To get a feel for how Premiere Pro works before any mandatory projects start, I tried recording a clip from a game in Xbox game bar. The clip recorded completely fine.

Argus5FD8_0-1600453734152.png

(As seen in Windows Movies and TV)

When importing it to Adobe Premiere Pro, however...

Argus5FD8_1-1600453863757.png

Argus5FD8_2-1600453915530.png

As you can see, there is a noticeable difference between the two clips. I have tried encoding it in Media Encoder, and at smaller resolutions. Nothing has worked. I suspect its because of the resolution or aspect ratio, but I don't know how to fix it. Thanks to anyone who can help! 

Note: These clips were recorded on PC.

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Error or problem, Formats, Import

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Clips recorded in Xbox Game Bar have a malfunctioning border when viewed in Premiere

New Here ,
Sep 18, 2020

Copy link to clipboard

Copied

As part of a class, I was able to download Adobe Creative Cloud for free. To get a feel for how Premiere Pro works before any mandatory projects start, I tried recording a clip from a game in Xbox game bar. The clip recorded completely fine.

Argus5FD8_0-1600453734152.png

(As seen in Windows Movies and TV)

When importing it to Adobe Premiere Pro, however...

Argus5FD8_1-1600453863757.png

Argus5FD8_2-1600453915530.png

As you can see, there is a noticeable difference between the two clips. I have tried encoding it in Media Encoder, and at smaller resolutions. Nothing has worked. I suspect its because of the resolution or aspect ratio, but I don't know how to fix it. Thanks to anyone who can help! 

Note: These clips were recorded on PC.

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

TOPICS
Error or problem, Formats, Import

Views

114

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Sep 18, 2020 0
Adobe Community Professional ,
Sep 18, 2020

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Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Sep 18, 2020 0
New Here ,
Sep 21, 2020

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Argus5FD8_0-1600703234086.png

File Type: mp4

Attributes: A (no idea what that means but hopefully it'll be helpful)

Rec with: Microsoft Game DVR

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Sep 21, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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That is Variable Frame Rate.

Use Handbrake as I posted earlier.

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Sep 21, 2020 0
New Here ,
Sep 21, 2020

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OK, thanks

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Sep 21, 2020 0
New Here ,
Sep 21, 2020

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It worked! Many thanks to you sir

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Sep 21, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Sep 22, 2020

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You're welcome. icon_biggrin.gif

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Sep 22, 2020 0