Closed Captions Not Working

New Here ,
Feb 03, 2021

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Hi,

I'm trying to add closed captions to a video, I did everything to enable the various setting you need to go through in order for them to show up.. Even opened a new project to see if it was a bug, but nothing seems to work. 

This is very frustrating! I have spent about an hour reading various forums and threads yet can still find no solution.

Please help!!! 

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Editing, Effects and Titles, Error or problem, User interface or workspaces

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Adobe Community Professional ,
Feb 03, 2021

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NoaG AUTHOR
New Here ,
Feb 03, 2021

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Screen Shot 2021-02-03 at 18.00.22.png

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Adobe Community Professional ,
Feb 03, 2021

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Check (modify > captions) the file in the Project window if its is set to close captions and not teletext.

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Adobe Community Professional ,
Feb 04, 2021

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In the Program Monitor, there are 2 settings in the "wrench" icon. One, "enable" closed captions. Two, closed caption settings, be sure they are set to 708 and to service 1.

 

Stan

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