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Color Workspace Crashing

Explorer ,
Apr 15, 2018 Apr 15, 2018

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Hi all , does anyone got the same problem just like me ,

I have just updated to latest version and keep crashing when switching to color workspace

specially with Parade or Vectorscope viewer (i'm not sure, because sometime there is no crashing just with the waveform viewer)

i have reinstall premiere cc and that's still happen.

Ian

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correct answers 1 Correct answer

Explorer , Apr 16, 2018 Apr 16, 2018

I have found the problem come from,

RGB parade

crash everytime with that viewer perfectly

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Community Expert ,
Apr 15, 2018 Apr 15, 2018

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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Explorer ,
Apr 16, 2018 Apr 16, 2018

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Hi Bob , just update my video card to latest version, but problem is still happening,

I am quite sure Lumetri Scopes is the problem

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Community Expert ,
Apr 16, 2018 Apr 16, 2018

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Maybe try re-setting your preferences. Hold down shift/ctrl/alt (Windows) or shift/cmd/option while the app is starting.

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Engaged ,
Apr 16, 2018 Apr 16, 2018

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I had a similar problem, with Premiere crashing when I switched to a previously saved workspace. I made new custom workspaces from the new 2018 presets, and ditched the old ones. It seems OK now.

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Explorer ,
Apr 16, 2018 Apr 16, 2018

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i have done everything , update video card , save a new workspace , setting a prefect preference , uninstall all plugin ....

still crash

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Community Beginner ,
Apr 16, 2018 Apr 16, 2018

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I'm having the same problem. How do you switch to a previous workspace? I never saved a previous workspace.

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Explorer ,
Apr 16, 2018 Apr 16, 2018

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I have found the problem come from,

RGB parade

crash everytime with that viewer perfectly

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Adobe Employee ,
May 18, 2018 May 18, 2018

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Hi IanC,

File that bug here, please: Premiere Pro: Hot (961 ideas) – Adobe video & audio apps

Sorry for the frustration.

Regards,
Kevin

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Explorer ,
Aug 23, 2018 Aug 23, 2018

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Hi, I found the problem comes from RGB Parade too. I have found workaround - changing the setting in Lumetri Scopes panel from "8 bit" to "float" stop crashes for me.

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