colored spots appear on video

New Here ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

when I'm going to edit the video, sometimes there are green, pink, blue spots in the middle of the screen and I've tried to change the renderer to mercury and it didn't help

imagem_2021-02-24_185523.png

 

 

 

 

desculpa os bug visual, os casas nao merecem isso,,,,,,,,
TOPICS
Editing, Error or problem, Hardware or GPU, How to

Views

49

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

That is normally a video driver issue. Go to the manufacturer's website, to their driver support page, and download/install the newest driver from their site.

 

And if it's an Nvidia card, do NOT use the game-ready drivers, only the Studio drivers.

 

Neil

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2021 Mar 07, 2021

Copy link to clipboard

Copied

I already updated the video drivers and the error persists, should I contact the place where I bought the PC? 

I have an Intel Ires XE Graphics

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 07, 2021 Mar 07, 2021

Copy link to clipboard

Copied

have you checked to make sure your graphics card meets adobe specs?

https://helpx.adobe.com/premiere-pro/system-requirements.html

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines