Compatability issues?

New Here ,
Apr 30, 2021 Apr 30, 2021

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I have an Envy x360 with an Intel CPU. I get a message stating that my graphics card is unsupported. I have an Intel UHD Graphics 620. When I check for updates the automatic sensor says that I am up to date. How do I fix this? I'm fairly tech-savvy but am new to Adobe Premiere. My laptop runs photoshop and other Adobe applications fine. For Adobe Premiere Pro, I am using the most updated version as I just downloaded it last week.

 

I have a job that requires me to edit some footage for a client. I don't have enough time to build a desktop that will fully run the programs without issue. Are there ways around this message that will actually work?

 

Thank you for the help.

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Editing, Error or problem, Import

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Adobe Employee ,
May 05, 2021 May 05, 2021

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Hi there!

We're sorry for that. Are you seeing System Compatibility Report? If so, you can refer to this article: https://community.adobe.com/t5/after-effects/faq-what-is-system-compatibility-report-in-after-effect...

 

Let us know how it goes.

Thanks,

Kartika

 

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