Constant Green Screen Crash..

[Caden5FF7]

I'm working with the freshly installed 2021 version of Premiere pro. It was lovely at first! Smooth as butter. Now I can't fckn get the program even hardly open to complete an edit without its lagging extremely & then green scree crashing.  DPC_WATCHDOG_VIOLATION

super super frustrating as this is my full time job

[Kartika Rawat]

Hi Caden!

Really sorry about that. Can you provide more details?

• What are your system specs (OS, CPU, RAM, GPU)?
• Can you try deleting cache files?
• Does it happen with a specific project?
• Are you getting any error codes or messages when it crashes?

Looking forward to your response.

Thanks,

Kartika

[Caden5FF7]

Processor : AMD Ryzen 7 2700X Eight-Core Processor 3.70 GHz

RAM : 48.0 GB

64 bit Windows Pro

Ive only tried the one project but i need to keep working from this one.

I just changed cache files ti delete after 30 days now (previosly off) 

Yes im getting a specific effor code i will attach a photo here if it lets me!

[Kevin-Monahan]

Caden,

Sorry! Try updating your GPU drivers to the current Studio drivers and reboot. Let us know if that worked for you.

Regards,
Kevin

[Caden5FF7]

Everything on my PC is saying that it is updated. but how do check the gpu for upgrades?