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Constant, repeated Premiere crashes – CC2020

New Here ,
Aug 04, 2020

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After a crash yesterday (that deleted all keyboard shortcuts, which was wonderful), I reinstalled and managed to get the default shortcuts back after resetting preferences. However, I am currently working from home on a shared CC drive with the office, and following on from yesterday, whenever I open a Premiere file on this drive, it crashes within the first few seconds, and gives the below error (tried with three different files):

image.png

Working from my Desktop/local drives appears to be fine. I've asked and no-one else is experiencing this issue.

 

Crash report: https://pastebin.com/FrzRKiuy

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Crash, Error or problem

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Constant, repeated Premiere crashes – CC2020

New Here ,
Aug 04, 2020

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After a crash yesterday (that deleted all keyboard shortcuts, which was wonderful), I reinstalled and managed to get the default shortcuts back after resetting preferences. However, I am currently working from home on a shared CC drive with the office, and following on from yesterday, whenever I open a Premiere file on this drive, it crashes within the first few seconds, and gives the below error (tried with three different files):

image.png

Working from my Desktop/local drives appears to be fine. I've asked and no-one else is experiencing this issue.

 

Crash report: https://pastebin.com/FrzRKiuy

TOPICS
Crash, Error or problem

Views

16

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 04, 2020 0
Most Valuable Participant ,
Aug 04, 2020

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So why don't you copy the files to your computer to edit, and copy back to share when done?

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Aug 04, 2020 0