crash closing down upon start up

New Here ,
May 21, 2021 May 21, 2021

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im having issues with premier pro shutting down straight after it starts to open my project. im using the latest version. i have tried starting a new project and importing the new project but that causes a crash in the system. ive used prem successfully for some time now but lately it has become really bad for me and has left me in a real mess now

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Adobe Employee ,
May 21, 2021 May 21, 2021

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Hi Scott Harris 90,

 

We're sorry to hear about this. Please try these steps & check if it's working properly.

  • Create a new project (File > New > Project)
  • Navigate to Windows > Workspaces > Editing
  • Window > Workspaces > uncheck Import Workspace from Project
  • File > Import, navigate to the original project file & import it
  • Once the project is imported save this new project & check if it's working properly.

Let us know if it helps.

 

Thanks,

Sumeet

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