• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

crash closing down upon start up

New Here ,
May 21, 2021 May 21, 2021

Copy link to clipboard

Copied

im having issues with premier pro shutting down straight after it starts to open my project. im using the latest version. i have tried starting a new project and importing the new project but that causes a crash in the system. ive used prem successfully for some time now but lately it has become really bad for me and has left me in a real mess now

TOPICS
Crash

Views

138

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 21, 2021 May 21, 2021

Copy link to clipboard

Copied

LATEST

Hi Scott Harris 90,

 

We're sorry to hear about this. Please try these steps & check if it's working properly.

  • Create a new project (File > New > Project)
  • Navigate to Windows > Workspaces > Editing
  • Window > Workspaces > uncheck Import Workspace from Project
  • File > Import, navigate to the original project file & import it
  • Once the project is imported save this new project & check if it's working properly.

Let us know if it helps.

 

Thanks,

Sumeet

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines