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Crash on Export in Premiere Pro 14.3.1

New Here ,
Jul 22, 2020

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The issue when Premiere crashes whil exporting is not sovled with this patch for me. Still have to discard the accelerated material decoding, so I can't really call it a patch unfortunately.

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Crash, Export

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Crash on Export in Premiere Pro 14.3.1

New Here ,
Jul 22, 2020

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The issue when Premiere crashes whil exporting is not sovled with this patch for me. Still have to discard the accelerated material decoding, so I can't really call it a patch unfortunately.

Topics

Crash, Export

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36

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Adobe Employee ,
Jul 22, 2020

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Toupycat.

Terribly sorry for the issue. Can you give us more details about your editing system and source media?

 

Thanks,

Kevin

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Explorer ,
Jul 23, 2020

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Hey Toupycat. Has your crash on export issue been solved for you yet?

 

I haven't been able to export through PP or ME for over a fortnight when using VBR 2 Pass & get a 10% success rate with VBR 1 Pass. That is without adding complexity like ticking any Max Render Depth or any other boxes etc. I've tried running Software only as well & still crashes.

 

After the most recent crash the Export window doesn't even open through File>Media which is a show stopper.

 

I've tried all advice I could find online including reinstalling Windows, PP & ME etc & no success. My machine is pretty capable with the slowest thing being my GTX 1060 GPU which should still be plenty capable to handle the current PP.

 

Given I have Resolve Studio 16 from a camera purchase should I keep trying to get my Adobe issue resolved (given 2 weeks lost so far) or should I just redo the projects in Resolve?  I can't see any other way to produce the videos for my client than starting again in Resolve. What's your advice?

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