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Crashing on Export Premiere Pro 14.3.1

New Here ,
Jul 26, 2020 Jul 26, 2020

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Im having an issue editing a sequence that crashes everytime I go to export media, Need a fix urgently as its for a school brief,

 

PC Specs:

Windows 10
Intel i7-8700k

GTX 1060

16GB DDR4 RAM

 

Thanks,

Hayden

 

 

TOPICS
Crash , Error or problem , Export , Freeze or hang

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Community Expert ,
Jul 26, 2020 Jul 26, 2020

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tell us your source properties and your sequence settings.  Also, there have been a lot of issues with the drivers for your graphics card.  You probably should make sure you have the latest drivers.    And if by any chance your source videos are from a screen recording program or a smart phone, the problem is probably that your sources have a variable frame rate.


use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate

https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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