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crashing when creating new sequence 14.3..2

New Here ,
Sep 07, 2020

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Premiere keeps crashing when I create new sequence.  When I hit the "tracks" button, it crashes with "serious error".  Did not do this until today.  Anyone else see this?  Or have a work around?  I've got to deliver something tomorrow!

 

Thanks!

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Crash, Error or problem

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crashing when creating new sequence 14.3..2

New Here ,
Sep 07, 2020

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Premiere keeps crashing when I create new sequence.  When I hit the "tracks" button, it crashes with "serious error".  Did not do this until today.  Anyone else see this?  Or have a work around?  I've got to deliver something tomorrow!

 

Thanks!

TOPICS
Crash, Error or problem

Views

28

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Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 07, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Sep 07, 2020

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Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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