Copy link to clipboard
Copied
I regrettably upgraded from trusty CC 19 to 21, and I've found that my program is consistently crashing when I double-click on a file in the program window--the faster I move, the more it happens. I've had 10 crashes in the last two hours. Does anyone know what's going on?
Mac 11.2.3
3 GHz 10-Core Intel Xeon W
Radeon Pro Vega 64 16 GB
R3d files
Copy link to clipboard
Copied
Hello Tommy,
I wonder if clearing your preferences and trashing your media cache would help.
Preferences: FAQ: How to reset (trash) preferences in Premiere Pro?
Media Cache: FAQ: How to clean (delete or trash) media cache files?
Let me know if this works!