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Crashing When Double Clicking File in Project Window

New Here ,
Apr 14, 2021 Apr 14, 2021

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I regrettably upgraded from trusty CC 19 to 21, and I've found that my program is consistently crashing when I double-click on a file in the program window--the faster I move, the more it happens. I've had 10 crashes in the last two hours. Does anyone know what's going on? 

 

Mac 11.2.3 

3 GHz 10-Core Intel Xeon W

Radeon Pro Vega 64 16 GB

R3d files

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Community Expert ,
Apr 15, 2021 Apr 15, 2021

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Hello Tommy,

 

I wonder if clearing your preferences and trashing your media cache would help.

 

Preferences: FAQ: How to reset (trash) preferences in Premiere Pro?

Media Cache: FAQ: How to clean (delete or trash) media cache files?

 

Let me know if this works!

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