Crashing without saving work

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• Premiere Pro keeps crashing.  I am new to this, not tech savy and need details/video on how to correct issue.  On a previous post someone said the problem is the GPU driver.  It says go the Nvidia website and select the STUDIO driver and do a clean install.  What??? Others suggest go back to the old version but what will that do my project.
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[Kartika Rawat]

Hi there!

Sorry for the crash issue. can you share more information?

• What are your system details (OS, CPU, RAM, GPU)?
• Are there any error codes or messages?
• Does it happen with a specific project?

Let us know,

Thanks,

Kartika