Crashing without saving work

New Here ,
May 10, 2021 May 10, 2021

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  • Premiere Pro keeps crashing.  I am new to this, not tech savy and need details/video on how to correct issue.  On a previous post someone said the problem is the GPU driver.  It says go the Nvidia website and select the STUDIO driver and do a clean install.  What??? Others suggest go back to the old version but what will that do my project.
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Adobe Employee ,
May 13, 2021 May 13, 2021

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Hi there!

Sorry for the crash issue. can you share more information?

  • What are your system details (OS, CPU, RAM, GPU)?
  • Are there any error codes or messages?
  • Does it happen with a specific project?

 

Let us know,

Thanks,

Kartika

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