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CRASHING: WORKSPACES, AUTOSAVE & SAVE.

New Here ,
Aug 12, 2020

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I was up and running just fine and then suddenly my machine kept crashing and nothing I tried would help. I've tried everything from trashing prefs, uninstall, reinstall, delete cache files, change render settings, EVERYTHING! Nothing is working and I'm losing it. When I open my project and I double click a clip from my timeline to the source window it crashes, when I change my workspace from Editing to Graphics it crashes. I'm on a deadline and NEED to finish this project. Can someone please help???

 

Also, when it crashes I get no crash report. It just freezes and pops up a message that says "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."  

 

iMac (Retina 5K, 27-inch, Late 2014)   

macOS Catalina (v.10.15.6)

4 GHz Quad-Core Intel Core i7

32 GB 1600 MHz DDR3

Macintosh HD

AMD Radeon R9 M295X 4 GB

 

Premiere Pro CC 2020 (v.14.3.1)

 

Thank you. 

Topics

Crash, Error or problem, Freeze or hang, User interface or workspaces

Views

40

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

CRASHING: WORKSPACES, AUTOSAVE & SAVE.

New Here ,
Aug 12, 2020

Copy link to clipboard

Copied

I was up and running just fine and then suddenly my machine kept crashing and nothing I tried would help. I've tried everything from trashing prefs, uninstall, reinstall, delete cache files, change render settings, EVERYTHING! Nothing is working and I'm losing it. When I open my project and I double click a clip from my timeline to the source window it crashes, when I change my workspace from Editing to Graphics it crashes. I'm on a deadline and NEED to finish this project. Can someone please help???

 

Also, when it crashes I get no crash report. It just freezes and pops up a message that says "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."  

 

iMac (Retina 5K, 27-inch, Late 2014)   

macOS Catalina (v.10.15.6)

4 GHz Quad-Core Intel Core i7

32 GB 1600 MHz DDR3

Macintosh HD

AMD Radeon R9 M295X 4 GB

 

Premiere Pro CC 2020 (v.14.3.1)

 

Thank you. 

Topics

Crash, Error or problem, Freeze or hang, User interface or workspaces

Views

41

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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