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New Here ,
Jul 23, 2021 Jul 23, 2021

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La opción no esta habilitada, cada vez que lo intento me da error. Ya he intentado cerrando sesión, reinstalando y nada ha funcionado.

 

Captura de Pantalla 2021-07-23 a la(s) 11.50.13 a. m..png

 

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Effects and Titles , Error or problem

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Adobe Employee ,
Jul 23, 2021 Jul 23, 2021

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Hi gianvillade,

 

We're sorry about the poor experience. We can get this checked. Let us know the version of Premiere Pro that you are using. Also, please ensure that there are no firewall restrictions that might block Premiere Pro from connecting to the cloud.

 

Thanks,

Sumeet

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New Here ,
Jul 23, 2021 Jul 23, 2021

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My operating system is MacOS. I have the latest update of premiere 15.4. I even uninstalled it and reinstalled it and the failure persists.

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Adobe Employee ,
Aug 06, 2021 Aug 06, 2021

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Hi gianvillade,

 

If you are still experiencing this issue. Please try the steps mentioned in this article & check if it's working properly.

Let us know if it helps.

 

Thanks,

Sumeet

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