Hello, I'm having issues importing video files into Adobe Premiere Pro CS6 from my JVC video camera (GY-HM150). The HD output on this camera is in MPEG-2 and I tried filming in both Quicktime & MP4 formats, but neither could be imported by Premiere. My computer is a PC with Windows 7. Even though the clips play on my PC's video player, when I tried importing it as an MP4, it comes up with the error "The file has no audio or video streams" and when I tried importing it as Quicktime, it says, 'Codec missing or unavailable'.
Would be very grateful if someone could solve this for me.
I was told by support that I could have answers directed to my email: [personal email removed by moderator, this is a public web forum]
MP4 and MOVE are wrappers, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message