Asus VivoBook Pro 15 N580VD-E4392T
256GB SSD+1TB HDD
Intel Core i7-7700HQ
GeForce GTX 1050
16 GB RAM
My hardware shouldn't be a problem, but when I open Premiere pro (or Illustrator) my cursor just keeps on loading(the round icon that appears next to the cursor) and flickering. I can't click anything. The flickering causes the "File" window to close as soon as I press it. I have used the programs before but since the 2020 version it just doesn't work. After Effects and Character Animator seem to be working just fine.
How long does this occur for? Seconds? Minutes?
I haven't heard of this issue before and this is a long shot but can you check if you have any Windows scaling going on?
Press your Windows key and type "Display" then press return
Thanks for the quick reply!
Unfortunately the scaling doesn't seem to be the issue. The video displays what actually happens when I open a project.
I forgot to mention that it doesn't stop. It just keeps on glitching.
Have you tried resetting preferences? Or reinstalling Premiere?
I have tried that multiple times because I saw it in other community posts but that doesn't seem to do the job.
do you have any other programs running at the same time?
No I don't, except for my antivirus. I've turned it off to check if it's the GPU, but it's not. I do notice in Task Manager there are a lot of background programs running from Adobe itself, but I don't think that's it.