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All my custom keyboard settings were lost with an overnight update of Premiere. Both 2020 and 2019 folders no longer contain the custom keyboard settings, only the standard four.
System: Windows 10
On Windows, the custom kys file on my laptop is in:
So check the users/username/documents folder tree like above. They don't store user created presets in the program/package folders.
That is exactly where I found it. Thank you so much! Problem solved.