Custom label colors + names lost with upgrade

[Mary Betsy]

Does anyone know where custom label colors and names for Premiere are saved on your device? Mine were suddenly deleted during an update (like always), and I'd like to import them from an old app version if possible.

[R Neil Haugen]

They weren't deleted, the 15.x builds of the 20201 version seem to have troubles simply loading the proper user preferences in. I'm rather irritated myself, as I've had to go into the computer and manually move my workspaces, prefs & such forward into the several spots that Adobe's great wisdom uses.

Check in the Users/Username/Documents/Adobe/Premiere Pro folder. You should have one, and there's probably a folder for each version. 14.0 is the 2020 series of builds, 15.0 is the new 2021 series.

Going into there you can find the Layouts folder, custom .kys keyboard shorts files, prefernces files, and copy/paste from the 14.0 folder into the 15.0 folder.

Neil