Custom option not available when exporting media

New Here ,
Apr 09, 2017 Apr 09, 2017

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Hi,

I work on a Mac and I am wondering why the 'custom' option doesn't appear on my list when exporting media. There is nothing above 'Match Source - High bitrate'Screen Shot 2017-04-10 at 12.00.00 PM.png

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LEGEND , Apr 09, 2017 Apr 09, 2017
"Custom"  will appear as soon as you adjust one of the presets settings.MtD

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LEGEND ,
Apr 09, 2017 Apr 09, 2017

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"Custom"  will appear as soon as you adjust one of the presets settings.

MtD

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New Here ,
Apr 09, 2017 Apr 09, 2017

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thank you, it's always something simple isn't it!

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New Here ,
Mar 18, 2021 Mar 18, 2021

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Can you show me how to do that?

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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Go down to the Video tab, and change any option, anything at all. Now the export "preset" will show Custom.

 

Neil

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