Deep Voice Problem

[Victor5E6D]

Hi Guys! I'm having a problem when importing some video clips. The audio gets a deep voice sound and i havent been able to resolve this issue can someone help me??

[Peru Bob]

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

[Peru Bob]

Also:

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

[Kevin-Monahan]

I see this on some of my own iPhone footage. Is it variable frame rate footage, Victor? You might want to adjust speed slightly until it sounds right.

Regards,
Kevin

[defaultuw3nzkm813gr · Accepted solution]

When having this issue I usually throw the footage into a website like cloudconverter and convert to a diffferent file type (ex. .mp4 to .mov and vice versa). This normally fixes the issue for me.

[BinaryX10134987674pfte]

I cannot express the happiness that you just caused me for fixing this issue i was stressing lol. Thank you very much.