Distorted Audio on import

New Here ,
Oct 22, 2019 Oct 22, 2019

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When I import my video to the timeline and playback the sound of the video.. it sounds deep and slow and inaccurate. I don't know what went wrong or how to fix it.

 

I tried opening a new project and importing it again,but it still presented the same problem. Do help.

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Audio, Error or problem, How to

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Adobe Community Professional , Sep 29, 2020 Sep 29, 2020
was the material shot on a smart phone or using a screen capture program?  If so, the problem may be that the clips have variable frame rate.   use mediainfo to determine whether your source is variable or constant frame rate https://mediaarea.net/en/MediaInfo/Download if it's variable use handbrake to convert to constant frame rate https://handbrake.fr and here's a tutorial on how to use handbrake https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y Regardless, tell us your sourc...

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Adobe Community Professional ,
Oct 23, 2019 Oct 23, 2019

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Does it sound ok when you play it back in the source viewer? Is it a Stereo clip?

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Adobe Community Professional ,
Oct 23, 2019 Oct 23, 2019

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what's the frame rate of the video and your sequence?  Try this, select the clip in the browser and choose make sequence from clip.  Does it play properly?  

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New Here ,
Sep 29, 2020 Sep 29, 2020

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Hi, I am having the same issue. Everything was working until a few hours ago when all the videos I am importing from mediocre files downloaded from dropbox, sound okay if I play them from the finder, but in premiere, they sound distorted and slowed down. When I make a sequence from the clip, the issue persists. I have a line of children speaking and they sound like spawns from hell. Any ideas? 

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Adobe Community Professional ,
Sep 29, 2020 Sep 29, 2020

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was the material shot on a smart phone or using a screen capture program?  If so, the problem may be that the clips have variable frame rate.  


use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate

https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

Regardless, tell us your source properties in particular frame rate, codec and audio sampling

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New Here ,
Sep 29, 2020 Sep 29, 2020

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Hi, I converted it to H264 using VLC and then it was fine. But good to know
about variable frame rate. I have also been having problems with importing
screen captures -- I think this is something that we can all enjoy with
Premiere Pro 2020. (I recently upgraded and was using screen capture fine
until then...)

--V
[personal info deleted by mod] 

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Explorer ,
Jan 27, 2021 Jan 27, 2021

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mgrenadier, there is a place in heaven for you right now. You explained my problem, and sent me off for a fix. Thank you SO MUCH.

Katharine

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New Here ,
May 04, 2021 May 04, 2021

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Converting worked for me also, thank you. It's terrible how expensive premiere pro is yet it screws up the audio so bad though. 

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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The world has changed and many people now want to work with material that was never considered of professional quality...  Adobe is working on solving this problem, but can't say I blame them for the current situation.    

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New Here ,
May 30, 2021 May 30, 2021

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I agree. Have exactly same issues, they play on every player even old ones i.e. windows media player yet not on Premiere!

Jack YouViews

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New Here ,
Dec 05, 2020 Dec 05, 2020

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Sounds like you figured out it was a framerate problem.

I'm in a tough spot myself,  got a Roxio VHS dongle and am importing some old tapes.

Played back in finder via QT or VLC they sound great, but imported into Adobe they are +15 db hot and distored. Of course if I knock the gain down in the editor they are still distorted.  Anyone have any ideas? I don't see a way to adjust audio while recording the video  ...   Please and Thank you.

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Adobe Community Professional ,
Jan 27, 2021 Jan 27, 2021

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Timothy, you might want to start a new thread.   and when you do, Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings.  I could be wrong (it happens, everyonceinawhile) but I don't think this will be a difficult problem to solve.    If you can post a small file that has the problem, might help us figure out how to solve it.

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