I just updated to the most recent version of Premiere: CC 2018 from Creative Cloud.
When I opened a project I had been working on earlier today that has some .ac3 tracks on some of the sequences, those tracks are redded out and I now get an error message "Missing Dolby Audio Encoder." I get the same message when I try to import .ac3 files into the updated Audition program.
I have been using Premiere CC for several years, have installed all the updates & never had this problem before.
I have an individual (not Enterprise) Subscription on Windows 7. I ran CC Cleaner Registry check after the install. It cleared up some paths, but didn't fix this issue.
Please help. I am up against a deadline!
I agree with Jim, Neil and PDT.
Win 10 is actually very good. I waited quite awhile. When I built a new rig in 2017 I was going to stick with Win7 but thought I'd play with Win10 on the new rig. Once I put 'Classic Start Menu' on here and a few other items, and to squash the telemetry of not only Windows but Nvidia and sorted some other minor issues, it's great and I've been recommending it to my clients since end of 2017.
Like Neil said, there isn't much that different. A few items are buried and take an extra click or two, but for the most part, those are known and someone has developed a quick way to work with it and provided it free.
Win7 was good. XP was good. W10 is good also...
BTW: I started using Classic Start Menu with win7 to get the XP feel back!
To quote Gandalf:
"Is it legal, Is it safe?"
Honestly, I don't know. But I saw nothing suspicious and , mot importantly, it solved my headache. And had it not worked, I was ready to switch editors.
The problem is that the dolbycodec.dll could not be installed, and the MTS files were imported without an audio track.
I solved this problem with my windows 7 profesional 64 bits. All I did was copy the Adobe codec folder: "AdobeInstalledCodecs" to "My Documents." I copied this folder from another computer with similar features and Adobe has premiere installed.
If you allow me, here I leave you a copy of that folder to download.
Just make sure you have the premiere closed when copying the folder to My documents.