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Hi,
I have a Huawei matebook X Pro laptop. I am trying to install Premiere Pro 2020 but I get a warning telling me that my Intel display driver and my Nvidia display drivers are out of date and may cause crashes and loss of data so need to be updated.
Unfortunately when I try to update them I get a message telling me that the manufacturer of my laptop does not support the updated version of driver so they cannot be installed.
The report from the PPro installer is shown below.
Is there anything I can do to install PPro 2020? I am currently seeing if PPro 2019 will install, but when v2021 comes oout I will be out of luck with v2019.
Is this anything to do with the trade emargoes imposed by the USA on China? 9I don't want this poist to become political - just technical).
Thank you
1. The current version of your Intel display driver may cause performance and stability issues. It is strongly recommended that you update to driver version 100.8476 or later. Drivers are provided by Intel or your computer's manufacturer.
URL: https://helpx.adobe.com/premiere-pro/kb/drivers-video-win-intel.html
Video NVIDIA GeForce MX150 v.23.21.13.8892
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1. NVIDIA has identified a bug which causes random crashes in your Adobe application and has provided a fix in driver version 451.77. This driver update is strongly recommended.
URL: https://helpx.adobe.com/premiere-pro/kb/drivers-video-win-nvidia.html
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This is the message I get when trying to download the updated driver using the intel installer:
A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.