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Editing is nearly impossible, due to extreme lag and frequent crashing.

New Here ,
Aug 19, 2020

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It is taking 20+ seconds to get playback. Extremely minor changes (splitting clip, changing the duration of the clip, moving a clip on timeline) is causing Premiere to become unresponsive. I'm not getting crash errors. I get the spin wheel, then white screen and have to force quit. This is seriously happening every 20 minutes because Premiere is keeps freezing.

 

I am working with 4-6k footage. Most of it is mulicam'd.

Intel(R) Core(TM) i9-990XE CPU @ 3.00 GHz 

RAM: 128 GB

Windows 10 Pro

 

Most of the footage is shot on RED cameras.

 

Tried following with no luck:

-updated graphics driver

-updating premiere

-updating windows

-clearing all cache

-tested GPU

-lowering resolution in program monitor

-disabling Mercury Transmit

-disabling Automatic Refresh growing files

-muting fx

-disabling Multicam

-upgrading ram allocation from 12 to 32, to 50, then to 70. No improvement.

-unchecked composite preview during trim in timeline

-imported single sequence into new project.

-Changing all nested Multicam sequence dimensions (Mostly 4480x1890)  to the sequence settings of the main timeline (1920x810).

 

All the footage is on a Maxx Digital RAID

-the driver for that is up to date as well.

 

I'd like to avoid using proxies. I've been able to get by on my current setup with the same kind of footage without having to create them. 

 

Any help would be greatly appreciated! Thanks!

 

 

 

 

 

 

TOPICS
Crash, Editing, Freeze or hang

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Editing is nearly impossible, due to extreme lag and frequent crashing.

New Here ,
Aug 19, 2020

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It is taking 20+ seconds to get playback. Extremely minor changes (splitting clip, changing the duration of the clip, moving a clip on timeline) is causing Premiere to become unresponsive. I'm not getting crash errors. I get the spin wheel, then white screen and have to force quit. This is seriously happening every 20 minutes because Premiere is keeps freezing.

 

I am working with 4-6k footage. Most of it is mulicam'd.

Intel(R) Core(TM) i9-990XE CPU @ 3.00 GHz 

RAM: 128 GB

Windows 10 Pro

 

Most of the footage is shot on RED cameras.

 

Tried following with no luck:

-updated graphics driver

-updating premiere

-updating windows

-clearing all cache

-tested GPU

-lowering resolution in program monitor

-disabling Mercury Transmit

-disabling Automatic Refresh growing files

-muting fx

-disabling Multicam

-upgrading ram allocation from 12 to 32, to 50, then to 70. No improvement.

-unchecked composite preview during trim in timeline

-imported single sequence into new project.

-Changing all nested Multicam sequence dimensions (Mostly 4480x1890)  to the sequence settings of the main timeline (1920x810).

 

All the footage is on a Maxx Digital RAID

-the driver for that is up to date as well.

 

I'd like to avoid using proxies. I've been able to get by on my current setup with the same kind of footage without having to create them. 

 

Any help would be greatly appreciated! Thanks!

 

 

 

 

 

 

TOPICS
Crash, Editing, Freeze or hang

Views

60

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Aug 19, 2020 0
Adobe Employee ,
Aug 19, 2020

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If you are operating with multiple streams of 6K RED footage, I would surmise that you do not have enough data throughput to pull this off with your current system. Furthermore, the scaling you are doing from 6K to 1080p is impacting GPU performance negatively, even though it feels like a step that helps performance. It does not.

Sorry to inform you, even though you desire a different workflow, my opinion is that you can't do this job without creating proxies or some other workflow than you are currently using. 

Regards,
Kevin

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Aug 19, 2020 1
New Here ,
Aug 20, 2020

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Thank you for much for taking the time get back to me, Kevin. I would normally agree, however, I can edit other projects on this system with the same structure/6K footage, just fine. Is there anything else that could be going on here? 

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Aug 20, 2020 0
New Here ,
Aug 21, 2020

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Any other ideas? I'm still having major lag and crashing. These problems persist even on bars/tone, so I don't believe the media is the issue here.

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Aug 21, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Aug 21, 2020

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Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

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Aug 21, 2020 0