Highlighted

Encoding Problem

New Here ,
May 02, 2019

Copy link to clipboard

Copied

Morning everyone, I keep getting this message when trying to export my edit in Media Encoder. and when I try to export in PP it just crashes. Have been a user for several years and just can't work this one out.

all help appreciated.

A low-level exception occurred in: H.264 (Exporter:9)

Export Error

Error compiling movie.

Export Error

A low-level exception occurred.

Writing with exporter: H.264

Writing to file: C:\Users\paulw\Videos\ITV & Uni Update 3.mp4

Around timecode: 00:00:00:00

Component: H.264 of type Exporter

Selector: 9

Error code: 3

Views

2.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Encoding Problem

New Here ,
May 02, 2019

Copy link to clipboard

Copied

Morning everyone, I keep getting this message when trying to export my edit in Media Encoder. and when I try to export in PP it just crashes. Have been a user for several years and just can't work this one out.

all help appreciated.

A low-level exception occurred in: H.264 (Exporter:9)

Export Error

Error compiling movie.

Export Error

A low-level exception occurred.

Writing with exporter: H.264

Writing to file: C:\Users\paulw\Videos\ITV & Uni Update 3.mp4

Around timecode: 00:00:00:00

Component: H.264 of type Exporter

Selector: 9

Error code: 3

Views

2.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 02, 2019 0
Adobe Community Professional ,
May 02, 2019

Copy link to clipboard

Copied

Hi Paul,

Are you able to export just part of your timeline? Are you able to export other formats eg. DNX MXF, QT?

Unofficial Premiere Pro Troubleshooting Guide

^ Try the items in step2 first^

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 02, 2019 1
Adobe Community Professional ,
May 02, 2019

Copy link to clipboard

Copied

Mike was correct about asking if you can export parts of the sequence.

Normally that warning  ... including a time stamp ... means you need to go to that spot and figure out what is causing the problem.

Sometimes simply undoing and reapplying some effect works.

Neil

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 02, 2019 0
Adobe Community Professional ,
May 02, 2019

Copy link to clipboard

Copied

Try exporting to another drive.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 02, 2019 0
Adobe Employee ,
May 14, 2019

Copy link to clipboard

Copied

Hi paulw16886556,

Please let us know if you were able to solve the issue you were facing with export. If you are still facing the issue, please try to switch the Renderer to Mercury Playback Engine Software Only and check if it's exporting properly.

FAQ: How to change the Video Renderer in Premiere Pro?

Thanks,

Sumeet

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 14, 2019 0
New Here ,
Jun 09, 2020

Copy link to clipboard

Copied

Hi there,

 

I am having the same error! When I try to switch the renderer like Sumeet suggested, then it freezes and becomes non-responsive. 

 

Anyone able to resolve this yet?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 09, 2020 0
Adobe Community Professional ,
Jun 09, 2020

Copy link to clipboard

Copied

Go to your Preferences/Media dialog, and uncheck the "Enable hardware ... " option shown underlined in red in my image below.

 

Neil

 

 

 

Preferences Enable Hardware Encoding.PNG

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 09, 2020 2
New Here ,
Jun 09, 2020

Copy link to clipboard

Copied

Neil, you have saved the day!! Thank you 🙂 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 09, 2020 1
New Here ,
Oct 30, 2020

Copy link to clipboard

Copied

Thank you so much, Neil. I have been having this problem since I downloaded Premiere Pro. Your suggestion solved the problem.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 30, 2020 0