encoding stuck at 3-4%, please help!

New Here ,
Jan 27, 2021 Jan 27, 2021

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I have been trying to export an almost 3 minutes long project and everytime I try to export the media it gets stuck at either 0%, 3%, or 4% and if I try to cancel it premiere freezes and eventually my entire PC hangs. I've tried making a new project twice, still the same results. Have worked on bigger projects before but I've never come across such an issue. 

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Crash, Editing, Export, Freeze or hang

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 28, 2021 Jan 28, 2021
Make sure you have the latest Nvidia STUDIO driver installed, not the Game driver. NVIDIA Studio Driver | 460.89 | Windows 10 64-bit

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Adobe Community Professional ,
Jan 27, 2021 Jan 27, 2021

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Is the hard drive full?

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New Here ,
Jan 28, 2021 Jan 28, 2021

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I have a 100gb left in the drive which has the project file and footage. 

 

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New Here ,
Jan 28, 2021 Jan 28, 2021

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I was able to export it at 720 .avi format. The encoding stops when rendering at 1080. so far I've tried h.264 and HEVC at 1080 and they all had the same results. 

 

 

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Adobe Community Professional ,
Jan 28, 2021 Jan 28, 2021

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Post full computer specs.

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New Here ,
Jan 28, 2021 Jan 28, 2021

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ryzen 3900x

GTX 1660

16gb ram 3600mhz

my entire project is in 500gb nvme crucial P1. and currently it has a 180gb free space in it. 

 

 

 

 

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Adobe Community Professional ,
Jan 28, 2021 Jan 28, 2021

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Make sure you have the latest Nvidia STUDIO driver installed, not the Game driver.

NVIDIA Studio Driver | 460.89 | Windows 10 64-bit

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New Here ,
Jan 28, 2021 Jan 28, 2021

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Thank you so much! that worked!

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