Endless Beach Ball in Premiere Pro 2021

New Here ,
Jul 14, 2021 Jul 14, 2021

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When I open projects in Premiere Pro 2021,  I get a beach ball and have to force quit to get it to stop. I have tried uninsalling, deleting preferences, nothing is working please help.

 

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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[Moderator moved from Using the Community (forums) to Premier Pro.]

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Assuming the computer systems are all good.

Which operating system do you have?  Please be specific.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Hi there!

Sorry to hear that. We can get this checked.

 

Let us know.

Thanks,

Kartika

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