Erro

New Here ,
Jan 05, 2021

Copy link to clipboard

Copied

Bom dia, estou usando a versão pró do adobe e quando entro adobe premiere aparece essa imagem.

 

Tiago5FC9_0-1609859610091.png

 

O que precisa ser feito para arrumar este erro?

 

Um abraço, Tiago

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Erro

New Here ,
Jan 05, 2021

Copy link to clipboard

Copied

Bom dia, estou usando a versão pró do adobe e quando entro adobe premiere aparece essa imagem.

 

Tiago5FC9_0-1609859610091.png

 

O que precisa ser feito para arrumar este erro?

 

Um abraço, Tiago

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 05, 2021 0
Adobe Community Professional ,
Jan 05, 2021

Copy link to clipboard

Copied

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Premiere Pro forum so that proper help can be offered.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 05, 2021 0
Peru Bob LATEST
Adobe Community Professional ,
Jan 05, 2021

Copy link to clipboard

Copied

This was posted by RjL190365 :

Unfortunately, the HD Graphics 5500 is now effectively obsolete. You see, Intel itself had placed the driver support for the IGPs of all of its 4th- and 5th-Generation Intel Core CPUs into "legacy" status way back in 2017-2018. That means that since that time, there were, and will never be, any more compatibility fixes for these IGPs while at the moment only critical security fixes will continue to be made. As a result, every single driver version that's compatible with your HD 5500 is simply a security patch to a driver version that dates way back to 2016.  And what's more, Adobe now officially requires a 6th-Generation or newer CPU in order to run Premiere Pro properly. Thus, if a hardware manufacturer has ended all mainstream support for a given hardware component, Adobe was now faced with the dilemma between continuing to support old and outdated or obsolete hardware or add new and up-to-date features to its software. Adobe wisely opted to follow the newer hardware path in order to avoid risking falling farther and farther behind the competition in features and performance.

 

In other words, your hardware is simply too old.

 

 here:

https://community.adobe.com/t5/premiere-pro/compatibility-issue-with-intel-hd-graphics-5500/td-p/109...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 05, 2021 0