ERROR: A low level exception occurred in: Adobe Monitor 2 (Transmit::QueryVideoMode)

[mrd777]

I have my primary monitor with timeline. And then 2nd screen (My LG television) which I set to "playback" in the settings. 

I can't get playback on the 2nd monitor to run. It says:

A low level exception occurred in: Adobe Monitor 2 (Transmit::QueryVideoMode)

Monitor 1 (Timeline monitor) is a 144hz dell monitor at 1440p resolution, while the television is 60hz at 4k res.

Perhaps the mismatch of monitors is creating an issue for Premiere?

A little more:

Windows 10

32gb ram

GTX 1080ti

Core i7 8700k

Thanks!

Dave

[Jeff Bellune]

Can you get any of the program windows or panels to show on your LG?

[mrd777]

Hi Jeff,

I am able to move a detached Program Monitor to the 2nd screen. It's not the end of the world, as this will still work. It just isn't full screen as hoped for.

[mrd777 · Accepted solution]

I figured it out.

The transmit message is referring to the local system transmitting data to adobe online.

I had my hosts file modified to use a cracked version of photoshop a while ago so it would bypass adobe's license.

BEFORE you start going nuts and calling me out for "pirating" read the next part:

My paid for Adobe CS5 suite was boxed up buried in one of my closets long ago, which is why at one point I just downloaded a crack verison: to make my life easier. I def. bought all my prodcuts 100% legit.

But anyhow, hope this helps any one else who might run into the issue.

Cheers,

Dave