Error connecting to Universe runtime.

New Here ,
Feb 10, 2021

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Capture 3.PNG

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Crash, Editing, Error or problem, Freeze or hang, Hardware or GPU, Performance

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1 Correct Answer

Adobe Community Professional , Feb 24, 2021
davidarbor Adobe Community Professional , Feb 24, 2021
Are you still having this issue? If reinstalling Universe and making sure Premiere is up-to-date didn't help, then you'll probably have better luck contacting Red Giant Support. I've done this several times myself and they always have great people who are often able to help you out.

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Adobe Community Professional ,
Feb 11, 2021

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Have you tried reinstalling Universe? You must have installed it at some point and then did an update to Premiere possibly?

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New Here ,
Feb 14, 2021

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I did uninstall it but it is still giving me the same error
Tried reinstalling it and still the same

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Adobe Community Professional ,
Feb 24, 2021

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Are you still having this issue? If reinstalling Universe and making sure Premiere is up-to-date didn't help, then you'll probably have better luck contacting Red Giant Support. I've done this several times myself and they always have great people who are often able to help you out.

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