error parsing properties list from file in premiere pro cc 2017

New Here ,
Oct 14, 2017

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Hi

Every time I use Premiere Pro I get a warning:

Error parsing properties list from file"Users/**/Documents/Adobe...

I have searched the internet and this forum and the only answer I can find is to uninstall an anti-virus software which is not installed on my computer.

Can anyone tell me what this message means, how I can fix the error or , if not, if I can safely ignore it.

I am working on a MacBook Pro OS 10.12.6 with 8gb memory

Premiere Pro CC 2017 v11.1.2

Thanks

Deborah

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dmam AUTHOR
New Here ,
Oct 15, 2017

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I might have solved the problem.

I went to Documents/Adobe/PremierePro/11.0/Profile-dm/ArchivedLayouts

The folder was full of original and alias UserWorkspace.xml files which I deleted.

It has created a new UserWorkspace.xml file but so far no error messages.

It would be great if someone from Adobe could comment on this.

Thanks

Deborah

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Community Beginner ,
Feb 13, 2021

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You saved my life bro. I googled here and there. I tried everything people said, and adobe said. It didn't work. I delete my program, and reinstall. It didn't work. It seems like only way I can do is jump up from 2019 to 2021 version. but I'm in the middle of feature film. I workd for 6 months, so I was afraid. Your way finally works ~Thank you !

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New Here ,
Jul 06, 2020

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Im having the same error message here in 2020. Everytime I try to switch between the panels especially when i try to switch into the color panel I get an error message which says "error parsing properties list from file". Can someone please help.

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New Here ,
Jul 09, 2020

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did you find a fix?

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New Here ,
Aug 05, 2020

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I'm facing the same issue. If some find a solution please post it because it starting to get me mad. Please someone !!

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New Here ,
Oct 23, 2020

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Same here.  Brand new user and new install.  Really annoying, especially that there is no response from Adobe.

 

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New Here ,
Oct 30, 2020

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Same issue, anyone solved it yet?

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New Here ,
Dec 05, 2020

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I'm having similar problem trying to upload new presets and the ( (ERROR PARSING PROPERTIES LIST FROM MEOMERY)

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