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Essential Graphics Crashes PP CC 2018 when attempting to open

New Here ,
Oct 01, 2018

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When opening Essential Graphics in PPCC 2018 the app crashes.  Appreciate help/suggestions.   Mac Pro 3.5 GHz 6-Core Intel Xeon E5, 64GB 1866 MHz DDR3 ECC.

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Essential Graphics Crashes PP CC 2018 when attempting to open

New Here ,
Oct 01, 2018

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When opening Essential Graphics in PPCC 2018 the app crashes.  Appreciate help/suggestions.   Mac Pro 3.5 GHz 6-Core Intel Xeon E5, 64GB 1866 MHz DDR3 ECC.

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Oct 01, 2018 0
Participant ,
Oct 01, 2018

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I've had this with a windows pc 3.5GHz quad core. Intel

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Oct 01, 2018 0
Adobe Employee ,
Oct 08, 2018

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TonyH,

Check out this thread: Opening Essential Graphics Panel Causes Crash

Any of the solutions there working for you?

Thanks,
Kevin

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Oct 08, 2018 0
Community Beginner ,
Oct 20, 2018

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I have this same exact problem and no matter what I do ( have tried every fix in that forum ) it still doesn't work

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Oct 20, 2018 0
Community Beginner ,
Oct 21, 2018

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So I had the same problem which started yesterday and I decided to delete everything I had done in the last 2 days until I found the problem and apparently it was a .mogrt file that I had imported that was the cause.

It was the BOXD 4K lower thirds and I think it might be due to something with the files but it fixed my problem and now Premiere Pro is working like a charm again.

Maybe you should try and go through any recent imports and changes and you might find that the problem is actually something really simple.

Hope this helps

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Oct 21, 2018 2
Adobe Employee ,
Nov 06, 2018

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TonyH,

Still having this issue? Let us know.

Thanks,
Kevin

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Nov 06, 2018 0
New Here ,
Mar 26, 2019

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Hi,

Just go to  C:\Users\Pashmina\AppData\Roaming\Adobe\Common\Essential Graphics  (--for version older than 2018)

or

C:\Users\Pashmina\AppData\Roaming\Adobe\Common\Essential Graphics  (--for version 2019+)

and delete all files. it will work like a charm.

Cheers

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Mar 26, 2019 2
Explorer ,
Jun 01, 2019

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Thanks Bro. It worked for me.

Just thinking - what is the negative side of it? While it did solve the problem of App crashing, just wondering will it cause any other programme deficiency?

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Jun 01, 2019 0
New Here ,
Sep 03, 2020

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Thank you So much 🙂

It really worked

 

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Sep 03, 2020 0