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Essential graphics media offline (when opening on older MBP)

Community Beginner ,
Jan 18, 2020 Jan 18, 2020

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I recently discovered Essential Graphics (EG) and I am quite excited about it, as it worked like a charm on my iMac (with Pr 13.1).

But when I opened the same project on my older MBP (with Pr 13.0), I forgot to import the preset I am using before hand.

Now the Essential Graphics text animation in the timeline shows "Media Offline".

I imported the preset, no change, but I do see it now under "My templates" in EG window.

I also updated the Pr to version 13.1, but the template in my timeline still stays offline 😞

 

Any solution/workaround how to relink the MOGRT I am using as a preset?

 

All help appreciated, thank you so much!

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correct answers 1 Correct answer

Community Beginner , Aug 21, 2020 Aug 21, 2020
Thanks 🙂
I did get it working - but I’m not sure how...
I reduced the project to the master comp, saved it as a new version, cleared cache and restarted ae... did the trick - but unsure what / why this worked...
Good luck

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Community Beginner ,
Aug 20, 2020 Aug 20, 2020

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Hiya, was there ever a reslove to this issue? I am having the same problem...

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Community Beginner ,
Aug 21, 2020 Aug 21, 2020

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No infos really, I went back to finish on the newer version... good luck, please post the solution if you'll find one!

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Community Beginner ,
Aug 21, 2020 Aug 21, 2020

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Thanks 🙂
I did get it working - but I’m not sure how...
I reduced the project to the master comp, saved it as a new version, cleared cache and restarted ae... did the trick - but unsure what / why this worked...
Good luck

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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