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Every project crashes on open...unless I create new untitled project first.

New Here ,
Oct 06, 2020

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I've not seen this elsewhere... When I launch Premier 14.4 on my 2020iMac5K, it goes into a freeze state (and displays an old-school wristwatch icon) EVERY time I try to open ANY project.  However, I can create a NEW untitled project, and then open any existing project from the File menu at that point. This is how I've had to start every work session for weeks now, as I can't seem to find an answer. Am I alone with this one?

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Crash, Freeze or hang

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Every project crashes on open...unless I create new untitled project first.

New Here ,
Oct 06, 2020

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I've not seen this elsewhere... When I launch Premier 14.4 on my 2020iMac5K, it goes into a freeze state (and displays an old-school wristwatch icon) EVERY time I try to open ANY project.  However, I can create a NEW untitled project, and then open any existing project from the File menu at that point. This is how I've had to start every work session for weeks now, as I can't seem to find an answer. Am I alone with this one?

TOPICS
Crash, Freeze or hang

Views

67

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Oct 06, 2020 0
New Here ,
Oct 06, 2020

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I got the same problem. I tried reinstalling premiere but nothing change. 

 

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Oct 06, 2020 1
Adobe Community Professional ,
Oct 06, 2020

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you might try creating a new user account with administrative privileges and see if it's something in your original user account that's screwy...

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Oct 06, 2020 0
New Here ,
Oct 07, 2020

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You mean in Creative Cloud? Premier is the only app I'm having problems with. I'm not sure I follow.

 

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Oct 07, 2020 0
Adobe Community Professional ,
Oct 07, 2020

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No, your computer.

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Oct 07, 2020 0
New Here ,
Oct 14, 2020

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I created a new user account on my computer, and was able to directly open an existing project. But I have days worth of tweaking my primary user account to my preferences, account settings for various apps and the like, and would like to see if there is a less disruptive solution to this issue. Any thoughts on this are much appreciated!

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Oct 14, 2020 0