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New Here ,
Sep 19, 2020

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Hi

I'm using a MacBook Pro to edit a video and on export the screen pops up to encode the audio file, but then simply goes away and the file is not exported. If I try to export again I get a message that says "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." Then the program shuts down and reopens the file. 

Any ideas?

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Export Issue

New Here ,
Sep 19, 2020

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Hi

I'm using a MacBook Pro to edit a video and on export the screen pops up to encode the audio file, but then simply goes away and the file is not exported. If I try to export again I get a message that says "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." Then the program shuts down and reopens the file. 

Any ideas?

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Export

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34

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 19, 2020 0
Adobe Community Professional ,
Sep 19, 2020

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No idea but if you provided some info:

FAQ: What information should I provide when asking a question

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Sep 19, 2020 0
Adobe Community Professional ,
Sep 19, 2020

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try if any of these first steps works:

clean your media cache

delete the preview files

trash the preferences

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