Export problem - only part of the screen is showing

[defaultgog90feaagpd]

I created the sequence in 1920 x 1080 and exported to H264, Match Source - High Bitrate. When I open the MP4 on my laptop, only the center of the screen shows. What am I doing wrong? (I tried in YouTube 1080 full HD and have the same problem).

[Kartika Rawat]

Hi there!

Sorry about that. Would you mind sharing more information?

• Can you provide your system details (OS, CPU, RAM, GPU)?
• What type of media file are you editing (codec/ format, frame rate, frame size)?
• Can you try switching Video Renderer to "Software Only"? https://community.adobe.com/t5/premiere-pro/faq-how-to-change-the-video-renderer-in-premiere-pro-and...

Let us know,

Kartika

[Ann Bens]

Post screenshot export settings with left tab to output with image (not black).