Exported MP4 file has no thumbnail and crashes constantly

New Here ,
Jan 29, 2021

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So the last week I've been having some weird issues with Adobe Premiere. After exporting the same I always do, Customer, H264 MP4 CBR 5.0, when the file is done, it no longer shows a thumbnail icon. It does for all the previous MP4 videos, so it looks like it is just music. When I go to play the video, it plays in Windows Media Player. When I try to upload to YouTube as soon as I click on the file to upload, my computer hangs and I have to shut Chrome down (latest version). When I try it on Microsoft Edge (the latest version) it does the same thing.

 

I don't know what is going on but it's frustrating I can't upload to Youtube unless I drag and drop the file. When I do it uploads and plays fine.

 

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Error or problem, Export, Freeze or hang, Performance

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Kevin5CE3 AUTHOR LATEST
New Here ,
Jan 29, 2021

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I cannot edit/delete this post so I have to make a new post.

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