Exporting Black Video

Community Beginner ,
Oct 25, 2018 Oct 25, 2018

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     I recently updated to Premiere Pro CC 13.0, and since then my videos have been exporting black. The titles still come through on the finished file, and the audio exports as well. The video files are just black. Everything looks fine in the project and in the export preview. I've tried exporting with Encoder and without it and same result.

I'm using h.264 with custom settings, but the exact settings I was using prior to updating. I also can't open my project file on the old version of Premiere because I've updated them to 13.0.

Any ideas?

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New Here , Sep 13, 2019 Sep 13, 2019
I NESTED THOSE CLIPS WHICH WERE APPEARING BLACK AND IT SEEMED TO PERFECTLY DO THE JOB FIR ME!

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Adobe Community Professional ,
Oct 25, 2018 Oct 25, 2018

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If you go to your Project Settings, and set Mercury Acceleration to 'software only' you'll probably see your media again.

If so, what that tells you is your video drivers are out of date for this version ... which is 90% the cause I'd guess ... and need to go to the manufacturer's website and manually search for the latest drivers and install them on your computer, with your GPU reactivated via that Mercury Acceleration setting of course.

Neil

Edit: you may need to go here to completely update to the latest Nvidia setup:

CUDA Toolkit 10.0 Download | NVIDIA Developer

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Community Beginner ,
Oct 25, 2018 Oct 25, 2018

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Thanks Neil,

I do have my Mercury Acceleration set to software only. I will download the new NVIDIA (thanks for sending the link) and let you know if it works.

Zach

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Community Beginner ,
Oct 29, 2018 Oct 29, 2018

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Hi Neil,

I have the new CUDA installed, as well as Mac OSX Mojave and all software possible updated, but the video is still exporting black. Again, titles show up, the logo in the corner shows up, but the video clips are black. I have Mercury playback for software only.

Any other solutions? Anyone? Missing deadlines here...

Thanks!
Zach

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LEGEND ,
Oct 29, 2018 Oct 29, 2018

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As you are on deadline . . . not a solution but a possible workaround:

Does everything render and playback correctly in the timeline?

If you change your Preview settings for you sequence to your desired export properties, can you do the preview render in Premiere? (Test this with a small section of the timeline)

If you do the above successfully, can you then export successfully with Match Sequence Settings and Use Previews checked?

(Again, test this with a small section of the timeline)

MtD

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Community Beginner ,
Oct 29, 2018 Oct 29, 2018

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I will try this.

Thank you!

Hopefully there is also a fix though, because exporting in h.264 with my custom settings is ideal.

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Community Beginner ,
Oct 29, 2018 Oct 29, 2018

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Just so everyone knows. Adobe says there is a bug with alpha channel during export. Meaning if you have a transparent video on a layer above your video clips, the transparent layer will have a black background, blocking out anything below.

That is what was happening. The solution for me now is to export my video without my animation, logo and titles that are transparent clips. Then to create a new file in the old version of premiere and import that exported video sans animations, and then add all the animations in the old version.

Timeline of bug fix is "a couple of weeks."

I don't know why they had me try a bunch of tasks before admitting there was a bug. I could have saved a lot if I went straight to the workaround instead of trying to troubleshoot something. They should have been up-front about the bug.

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Explorer ,
Jan 30, 2020 Jan 30, 2020

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Neil, 

 

Thank you so much for this. IT WORKED! 

 

What is actually a video driver though? 

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New Here ,
Oct 30, 2020 Oct 30, 2020

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Hey listen whenever i export after effects project with media encoder its just plain black video help pls...

 

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New Here ,
Sep 13, 2019 Sep 13, 2019

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I NESTED THOSE CLIPS WHICH WERE APPEARING BLACK AND IT SEEMED TO PERFECTLY DO THE JOB FIR ME!

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New Here ,
Oct 08, 2019 Oct 08, 2019

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This also worked for me!

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New Here ,
Oct 23, 2019 Oct 23, 2019

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I Nested the whole project, but the Exported file is still just a black screen!  I'm using Version 13.1.5 and the Mercury Application is set to Software Only also.  Any other fixes???

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New Here ,
Jun 01, 2020 Jun 01, 2020

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HAving the exact same issue!

 

But ONE part of the video does display after export. V2 channel which was imported from a different camera and settings.

 

Again...everything looks fine in Preview!

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Adobe Community Professional ,
Jun 01, 2020 Jun 01, 2020

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So what is the difference between the image files? Format/codec?

 

Does this also happen if you go to the Project setttings dialog and set Mercury Acceleration to software only?

 

Neil

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New Here ,
Sep 18, 2020 Sep 18, 2020

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New Here ,
Nov 04, 2020 Nov 04, 2020

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2 years later, issue is back. Exported a video now with custom settings earlier today, exported fine. But now, completely black. Had to match settings as well to get an image.

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New Here ,
Nov 18, 2020 Nov 18, 2020

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Argh me too!! Why does this happen!!

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Adobe Community Professional ,
Nov 18, 2020 Nov 18, 2020

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Which specific version of Premiere are you using, down through all the dot and extra number build data?

 

Are you exporting directly from Premiere, or queueing to MediaEncoder?

 

And which formats/codecs?

 

Neil

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New Here ,
Dec 29, 2020 Dec 29, 2020

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Has this been resolved?  I am having the same issue with a section of video that I had to convert to a format that premiere supported and when I export that section is black video.  the audio and graphics (words) showup but not the video?? I am using Adobe Premiere Pro 2020 version 14.7.0 build 23.

 

 

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Adobe Community Professional ,
Dec 29, 2020 Dec 29, 2020

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I would recommend doing a Render & Replace with that clip on the sequence then. Use something like the ProRes 422 codec. Then try exporting.

 

Neil

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New Here ,
Feb 20, 2021 Feb 20, 2021

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hi,

This worked for me:

Go to "Sequence" menu - "Sequence Settings". Select Editing mode as "HDV 1080p". Timebase: 23.976 frames. OK. Confirm to regenerate the previews.

That absolutely worked for me. 🙂

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